Policies
Cancellation Policy
We kindly request that cancellations be made at least 48 hours in advance via a confirmation email. For no-shows or late cancellations, a fee of £20 per person will be charged to your payment card.
Late Arrival Policy
If you arrive within 15 minutes of your scheduled time, no charges will apply. For arrivals more than 15 minutes late, a no-show fee will be charged, and a new reservation will be required.
Please note that artwork created at the studio will be held for a maximum of 30 days from the date of creation. After this period, due to limited storage space, we may no longer be able to keep your artwork, and we will not be able to offer refunds or re-dos for uncollected pieces. Kindly be aware that we do not provide reminders or notifications for collection, so we ask that you arrange to pick up your artwork within this timeframe to avoid any inconvenience.